FlySpa · Wellness / Tech
FlySpa – Building and Operating Switzerland's #1 Home Massage Platform
From wellness start-up to a digital platform operated by a dedicated team with PULSE.digital. Design, development and operation of a complete platform (iOS/Android mobile apps, website, back-office) to manage thousands of massages at home, in hotels and companies.
About
Project context
From wellness start-up to a digital platform operated by a dedicated team with PULSE.digital. Design, development and operation of a complete platform (iOS/Android mobile apps, website, back-office) to manage thousands of massages at home, in hotels and companies.
The challenge
Challenges
Product at the heart of brand experience
The commercial promise relies entirely on platform reliability: slot availability, geolocation, frictionless booking journey.
Hidden operational complexity
Behind 3 booking screens: zone management, massage type filters, client/FlyPro matching, real-time notifications.
Continuity and scaling up
Need for a stable team that knows the product in detail and can handle roadmap, operations and strategic evolutions.
Our solution
Our approach
Complete product platform
iOS & Android mobile apps, marketing website with booking, operator back-office to manage FlyPros, reservations and coverage areas.
Structured dedicated team
1 Tech Lead, 2-3 full-stack developers, 1 QA, 1 Project Lead – PULSE manages technical roadmap, FlySpa keeps product vision.
Sophisticated business layer
Client/FlyPro matching rules, schedule and cancellation management, massage status tracking, payment integration.
Agile collaboration process
Discovery & scoping, dedicated team setup, run & continuous improvement with weekly and monthly committees.
Features
The solution in detail
B2C Mobile Apps
- Simple and fast booking
- Customer account management
- FlyPro profiles and reviews
- Real-time notifications
Operator Back-office
- FlyPro management (profiles, certifications, zones)
- Real-time reservation tracking
- Zone and schedule adjustment
- Promotional campaigns and codes
Matching Engine
- Client/FlyPro matching by zones, schedules, massage types
- Schedule and cancellation management
- Status tracking (booked, in progress, completed, cancelled)
Results
Impact & results
Qualitative impact
- Consolidated position as Switzerland's home massage pioneer
- Successful B2B development (hotels, companies) without multiplying tools
- Smooth experience with very positive reviews on stores
- Centralized platform: reservations, FlyPro management, logistics and tracking
- Shorter evolution cycle with regular releases
- Enhanced stability: fewer regressions, active monitoring, quick fixes
Key figures
Overview
Platform overview
Your project
Structure your product with a dedicated team too
PULSE.digital supports you from design to continuous operation of your digital platform.
- ✓ Dedicated and stable team
- ✓ Clear governance
- ✓ Continuous product evolution